Several residents of DLF areas and new Gurugram are in a state of shock after having received exhorbitant electricity bills for the past two months. They allege that smart meters recently installed by Dakshin Haryana Bijli Vitran Nigam (DHBVN) have thrown up discrepancies in the readings.
More than 60 complaints of inflated and erroneous power bills have been lodged in this month alone by smart meter users with DHBVN, with some claiming that their plaints were closed without resolution.
DHBVN has installed around 81,000 smart meters across the city so far, under its zero-outage project, and plans to replace all the existing meters with the smart ones soon.
But the consumers are not happy with the new system. “I got a smart meter installed on June 16 this year. But now we are being forced to pay 30% more than what we used to pay till May-June.