The online ticket booking site of the Indian Railways, IRCTC, has got an upgrade which will allow passengers to book tickets without any hassle, railway minister Piyush Goyal said on Thursday, launching the upgraded version of the IRCTC website.
In 2014, the Next Generation E-ticketing (NGeT) system was launched to provide seamless e-ticketing services – higher booking loads and better user interface, through IRCTC. In 2018, it was updated with personalised features like checking of train availability without the need to log in, probability of confirmation etc. This time, those features have been made easy to access.
Here are the new features:
1. Passengers will be able to book tickets, meal and accommodations at the same time.
2. Predictive entry suggestions using Artificial Intelligence will be given to the passenger when he is entering the station so that not much time is wasted to look for the station.
3. Refund status can be checked on your user account page.