Starting Sunday, 23 of the 25 lanes at the Kherki Daula toll plaza became fully compliant with the electronic toll collection (ETC) system, as was required by the National Highways Authority of India (NHAI) which had made toll payment through FASTags compulsory on national highways across the country on December 15.
The expressway toll plaza concessionaire, however, said the number of commuters paying toll in cash was still quite high and this may slow down traffic as such commuters often enter ETC lanes for faster clearance. Among other concerns shared on the first day of implementation was traffic congestion, which is expected to increase when the number of office-goers returns to normal.
Most corporate office in Gurugram have told their employees to work from home and schools have been shut, reducing the load on roads, as the city reported two cases of Covid-19, both of whom are now in quarantine.
“Full FASTag toll collection has been implemented at Kherki Daula toll plaza with 23 FASTag lanes and one cash lane on either side as per the directions of the Union ministry of transport and highways (MoRTH) order to have complete FASTag lanes,” NHAI Gurugram project director Ashok Sharma said.
Since its rollout, toll operators have been carrying out e-payment trials to encourage commuters to buy FASTags and check for system glitches. On February 15, MoRTH had given a “last” 30-day relaxation to 30 toll plazas across the country, including Kherki Daula, to fully rollout the FASTag system.