OTP-based LPG delivery from November 1

To ensure LPG cylinders are sold to genuine customers, oil companies will introduce code system for confirming receipt of cylinders by customers. On a pilot phase, it will be launched across 100 smart cities in the country, including Kochi and Thiruvananthapuram, from November 1.

A four-digit delivery authentication code will be sent by the company to the customer’s mobile number during booking and payment. When the cylinder is delivered, the customer will have to share the code with the delivery person to authenticate the delivery.

Indian Oil Corporation, Bharat Petroleum Corporation and Hindustan Petroleum Corporation will introduce the system.
A statement issued by the companies said since LPG is subsidized by Centre, it is important to account for each LPG cylinder which is sold to genuine registered customers of oil companies. The traditional method for confirming receipt of cylinders is to obtain a customer signature in the distributor’s copy of cash memo and delivery boy making an entry in the Domestic Gas Consumer Card (DGCC) or Blue Book issued to customers.

This digital method of taking confirmation of receipt is also in keeping with social distancing and there is no need for contact with the delivery person.

Times Of India
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