RedBus-IRCTC partnership: India’s largest online bus ticketing platform, RedBus has recently announced its foray into Indian Railways’ train ticketing with the launch of RedRail, a rail ticket booking service in collaboration with the Indian Railway Catering and Tourism Corporation (IRCTC) as their authorized partner.
Now, the Android users of RedBus will be able to make reservations for bus travel as well as railway journeys within the same mobile application. Soon, the service will be available on desktop, mobweb and iOS. Already the largest online bus ticket aggregator in the world, the move to host seat inventory of the national transporter elevates RedBus as one of the largest providers of ground transport reservation systems anywhere.
Now, millions of Indian Railways’ passengers will be able to experience seamless and fast train ticket booking through RedRail on the RedBus app, just as bus commuters are used to booking instant bus tickets. All of the scheduled train services of IRCTC, which includes nearly 9 million daily seats, will now also be available on the RedBus app for booking.
RedRail claims to offer a superior ticket booking experience to travellers with a class-leading customer support system, from the time of booking train tickets, till the time of boarding the train, to relieve passengers of any anxieties associated with the reservation or the rail journey – including instant refunds on ticket cancellations as well as customer support in five different regional languages. RedRail, as an introductory offer, will not levy any service fee or payment gateway charges.